URBANSTAR SAS informs you that the data you freely provide will be processed and stored in accordance with current legislation on the protection of personal data and the protection of your privacy.

This document includes all information in relation to the processing of personal data of those who visit the website

Legal basis of the data processing (art. 6 GDPR)

The legal bases on which we base the processing of the data you provide to us are those provided by the art. 6 of the GDPR and in particular:

- your consent (art. 6 GDPR, letter a);

- because we need your data to to perform the services you request (art. 6 GDPR, letter b).

Therefore, for the use and consultation of our website, visitors and users must explicitly approve this information, consenting to the processing of data according to the methods and purposes described in this document.

We remind you that your consent is optional and you can deny it and revoke it at any time without compromising the navigability of our site by sending an email to: [email protected] Keep in mind, however, that your refusal may make it impossible to offer you some of our services and browsing the site may not meet your needs and be different from what you would like.

Data controller

The owner of the processing of your data is:

URBANSTAR SAS with registered office in VIA ENRICO FERMI 91-93, 00146 ROMA, tel. +39 06 4544 1509, contact email: [email protected]. You can contact URBANSTAR SAS at any time to exercise your rights as specified in this document.

Data Processor

The person in charge of processing your data is:

URBANSTAR SAS with registered office in VIA ENRICO FERMI 91-93, 00146 ROMA, n. of tel. +39 06 4544 1509, contact email: [email protected]. You can contact URBANSTAR SAS at any time to exercise your rights as specified in this document.

External data processors

URBANSTAR SAS has appointed the companies that it uses to provide you with a better service as listed below:

Web hosting:
- DB Net:

- MailChimp:

Data Profiling:
- Google Analytics:

- Google Ads and Google shopping:
- Facebook:
- Twitter:

- Criteo:

What data do we collect?

Data that you voluntarily provide to us:

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the request.

The optional, explicit and voluntary registration through the forms present on https: // involves the subsequent acquisition of all the data reported in the fields that you have filled in and the treatment complying with what is reported in this document.

By sending an e-mail to the other e-mail addresses indicated on this site, you consent to the processing of data sent for the purposes and in the manner contained in this document.

Data we acquire during navigation:

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit and necessary in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes

- The IP addresses or domain names of the computers used by users connecting to the site,

-The URI (Uniform Resource Identifier) addresses of the requested resources,

-The time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and IT environment of those browsing.

These data are used only to obtain statistical information on the use of the site and to check its correct functioning. They could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, the data, as described here, will last for a time not exceeding that necessary for the purposes for which it was collected and subsequently treated.

For what purpose?

Your data will be processed for the following purposes:

1) - Data relating to order and billing: these data are necessary for the execution of the established contractual relationships (direct sale and dispatch of own products and paper catalogs, order fulfillment, accounting and tax compliance). For the execution and finalization of sales contract or for the fulfillment of specific requests made by you always in relation to the order placed on our site.

We need your data to process your specific requests (newsletter subscription, web community registration, gift card release) and, in the case of product purchase requests, to follow up the execution of the contract and for accounting and tax. Any refusal to provide the data, in whole or in part, may result in the impossibility of following up on your requests.

2) - Data for the sending of commercial and promotional communications by URBANSTAR SAS: this data will be processed on your explicit consent for sending catalogs and advertising communications and commercial information relating to URBANSTAR services and / or products SAS to the addresses you supplied;

3) - Data for sending commercial and promotional communications from other services / companies: as specified in the section "Who can process your data?" and "External services" for sending commercial and promotional communications relating to products and / or services that may interest you based on your experiences with our Company.

For points 2) and 3) we need your consent.

Who can process your data?

Your personal data is processed by URBANSTAR SAS staff, specifically appointed as a data controller, to whom appropriate instructions are given regarding measures, devices, modus operandi, all aimed at the concrete protection of your personal data.

In order to keep you informed about new offers and promotions, we at URBANSTAR SAS work with many companies, organizations and suppliers that support us in the various activities, including, for example:

For management and maintenance services of corporate IT infrastructures, for management activities order and shipping of the requested products, etc., to guarantee you a better service, a wider and closer offer to your needs and, if necessary, offer you the appropriate assistance through our channels.

The third parties who work with us have been designated "Data Processors" pursuant to Article 29 of Legislative Decree 196/2003 and have been assigned specific tasks and instructions for the respect of your rights in the performance of their duties. URBANSTAR SAS and the appointed Data Processors carry out periodic checks to verify compliance with the rules and what has been agreed.

For the treatments referred to in the previous point, your data may be communicated or transferred - even abroad, internally and at outside the European Union, in compliance with the rights and guarantees provided for by current legislation - to the companies with which URBANSTAR SAS collaborates with the URBANSTAR SAS sales network (eg, agents / call centers, dealers, distributors, etc.), to our suppliers (eg, IT and telematic service providers, including cloud)

In the case of transfers outside the European Union, the same will be limited to countries for which there is a decision of adequacy of the EU Commission, such as Switzerland (decision of 26 July 2000) and the United States (decision n. 2016/1250). In other cases (eg. Albania), the transfer is subject to adequate guarantees according to the EU regulation n. 679/2016, articles 46, 47 and 49, paragraph 2, as "standard clauses" adopted or approved by the EU Commission, codes of conduct and certification mechanisms. You will find the list, with the contact details, of all the managers in the "Data Processors" section of this document. At any time you can ask for information in this regard, including a copy of the data or an indication of where they were made available, by contacting URBANSTAR SAS. We also remind you that in some cases the judicial bodies may request the data you have communicated to us: in this case the communication from us is mandatory.

External services at

In order to offer you a better experience, URBANSTAR SAS also uses external companies and services. All external service providers are appointed Data Processors.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are stored on the user's computer to allow the website to analyze how users use the site. The information stored by the cookie about your use of the website (including the IP address) will be transmitted to Google, and stored on Google's servers in the United States. Google will use this information for the purpose of tracking and examining your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where this is required by law or where such third parties process the information on Google's behalf. Google will not associate your IP addresses with any other data held by Google. The user can, at any time, refuse to use cookies by selecting the appropriate settings on his browser, but this may prevent him from using all the features of https: // /. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How is your data processed? (mode and duration)

Your data will be processed on paper and electronically, using systems that implement security measures aimed at protecting your privacy. Furthermore, specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access. The data you have given us will not be subjected to any further processing other than those stated in this document unless you request, where necessary, your consent.

URBANSTAR SAS undertakes to respect and protect your privacy by treating the personal data you provide in compliance with the provisions of the law to guarantee the security, accuracy, updating and relevance of the data with respect to the stated purposes. The personal data collected through this site are processed with automated tools and for the time strictly necessary to achieve the purposes for which they were collected.

Specific and suitable security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access. The personal data present in the requests (eg. Further information) are used only to carry out the request forwarded from time to time, and are communicated to third parties only if this is strictly necessary and functional for this purpose, in compliance of current legislation.

Duration of treatment

Pursuant to Article 11, paragraph 1, lett. e) of the Privacy Code and art.5 lett. e) of Regulation 2016/679, the personal data subject to processing are kept in a form that allows the identification of the interested party for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed and in any case for a period not exceeding 10 years.

Your rights

Article. 7 of Legislative Decree 196/2003 and the articles 15 and ss. of the GDPR, for the treatments provided by URBANSTAR SAS you are entitled to the following rights:

• Right of access, which consists in the possibility of requesting verification of the use of the data and also a copy of the same.

• Right of rectification, which authorizes the interested parties to request the correction of inaccurate personal data;

• Right of cancellation if the data no longer have to be processed for the original reason for which it was collected;

• Right to object to processing and cancellation obligation deriving from a legal obligation or unlawful processing;

• Right to limit the treatment;

• Right to data portability which gives you the right to obtain your data in a structured and commonly used and legible format for transmission to another holder of the processing without impediment of the previous one;

• Right of objection regarding data processing, profiling and direct marketing.

You may exercise these rights at any time by contacting the data controller or accessing your personal area on the website. In particular, you always have the right to obtain from URBANSTAR SAS the confirmation of the treatment or not of personal data concerning you, even if not yet registered, and their communication in intelligible form. You have, however, the right to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of collection and, at any time and for any reason, to the processing of personal data that you concern for the purpose of sending advertising material or direct marketing or commercial communication.

You can freely and at any time exercise your rights, with a request addressed to URBANSTAR SAS using one of the following addresses:

• by email address [email protected],

• at the postal address URBANSTAR SAS di Ciommi Andrea via Enrico Fermi 91-93, 00146 Rome

• by telephone number you find on the home page of our website. (+39 06 4544 1509)

We remind you that, by accessing your reserved area, you can modify / update / delete your personal data at any time.



What is a cookie?

A "cookie" is a small text file created by some websites to store information on the user's computer when it accesses the site. Cookies are sent by a web server to the user's browser and stored on the user's computer; they are then re-sent to the website at the time of subsequent visits. https: // uses CDs. "session cookies", which reside exclusively in the memory of the user's computer and are not stored permanently. This implies their cancellation once the browser is closed. The use is strictly limited to the transmission of session identifiers, consisting of random numbers generated by the server, necessary to allow a safe, efficient and pleasant exploration of the site.

Permanent cookies

URBANSTAR SAS, through this website, uses "permanent cookies", which reside in a file stored on the hard disk of the user's computer for a certain time, even after exiting the website. These cookies are used to allow a personalization of the user's web browsing by targeting their interests and improving site navigation, for example to store options and preferences selected by the user and saved in their "shopping cart" or in their "wish list ".

This type of technology makes it possible to collect and record, anonymously, information on the pages of this site consulted, on the products purchased or that you wish to purchase. The data collected in this way does not allow to identify the visitor, and they are not in any way combined with other information (eg personal data provided by the user in the registration or purchase). These data are used exclusively to track and examine the use of this site by users, compile statistics based on information collected anonymously and through the use of data in aggregate form, carry out "retargeting" activities (redirection of the visitor to this website through the presentation of personalized banners while browsing on other sites).

Remember that you can also manage your cookie preferences through the browser. If you do not know the type and version of browser you are using, click on "Help" in the browser window at the top, from which you can access all the necessary information. If you know your browser, click on the one you are using to access the cookie management page.

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At any time you have the option to set the browser to accept all cookies, only some, or to reject them completely, disabling their use by the sites. The user, You can normally set the browser preferences so as to be notified whenever a cookie is stored in the computer's memory. We reiterate that the URBANSTAR SAS website, due to the technology on which it is based, in the presence of non-acceptance of cookies, may not work properly. Finally, remember that at the end of each browsing session, you can in any case delete both the browsing cache-memory and the collected cookies from the hard drive.

Permanent cookies and services provided by third parties

URBANSTAR SAS in the management of its website and web services uses the support of third-party companies. In particular, through its sites, it uses web analytics services provided by third parties. These services make use of persistent cookies, which are stored on the user's computer to allow the website to analyze how users use the site. URBANSTAR SAS does not have access to these cookies it has control over them. The information generated by the cookie about the use of the website by the user is used directly by the third-party companies of which URBANSTAR SAS uses, and which are qualified by the same as independent Data Controllers pursuant to art. 28, Legislative Decree 196/03, or designated data processing managers pursuant to and for the purposes of art. 29, Legislative Decree 196/03, in order to guarantee compliance with the current legislation on confidentiality and processing of personal data.

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