Terms & Conditions

Online products & Images

URBANSTAROMA.COM declines any responsibility that, due to a particular configuration of a Client’s computer or to malfunction, the colors of the products visualized on the website could appear to be slightly different from the original. Images on URBANSTAROMA.COM belong to Urban Star S.A.S. and any unauthorized use of these images without the express written consent of Urban Star S.A.S. is forbidden. It is possible that Designers may make changes during the production phase or decide not to produce an item. In the event there is a change to a Pre-Order item or an item does not arrive from the Designer, URBANSTAROMA.COM will contact the Client for express approval and either proceed with shipment or cancel the order for a refund.


As an authorized retailer of all brands present on the website, URBANSTAROMA.COM guarantees the complete authenticity of each and every item featured. Once an order request has been received, URBANSTAROMA.COM reserves the right to re-confirm the availability of the merchandise. Clients will be informed if, for any reason, the item ordered is not available or if the order cannot be processed as per the Client’s request .

Urban Star S.A.S. reserves the right to decline an order in the event that the order does not receive express verification or approval from the Client’s bank. Once an order is placed for available items, no changes can be made to that order. Orders placed separately will be shipped separately. Urban Star S.A.S. reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond our control. Please note that during promotions and sales there may be delays in immediate shipping. Urban Star S.A.S. reserves the right to decline to process an order and/or offer services to anyone at any time.

Urban Star S.A.S. has created and published the website URBANSTAROMA.COM with the mission to offer a service exclusively for its own Clients. The products on sale on the website URBANSTAROMA.COM are destined to the Final Customer. By “Final Customer” Urban Star S.A.S. intends person or persons who do not operate their own entrepreneurial nor professional activities that may include but not limited to the re-sale of merchandise purchased at URBANSTAROMA.COM Therefore, Urban Star S.A.S. requests Users who are not considered a “Final Customer” to refrain from attempting to establish business relations with URBANSTAROMA.COM nor use accounts of third parties to forward purchase orders relative to the merchandise on sale. In regard to the commercial policy described above, Urban Star S.A.S. reserves the right to not process orders from persons that are not the Final Customer and any other orders that are not in conformity with the said commercial policies.

  • To place orders at URBANSTAROMA.COM Clients must:
  • Be an individual as defined as a “Final Customer”.
  • Be eligible and competent to enter legally binding contracts.
  • Have a valid email address.
  • Have at least one of the following: a Valid Credit Card (Visa, American Express, MasterCard), a Verified PayPal Account, or a Bank Account.

Urban Star S.A.S. publishes information on its website URBANSTAROMA.COM to provide a service to Users, but declines any responsibility of the possibility of eventual technical inaccuracy and/or typographical errors. Once notified, Urban Star S.A.S. will execute an immediate correction. Urban Star S.A.S. also reserves the right to make corrections and changes to the website when necessary without giving prior notice. Urban Star S.A.S. does not offer any guaranty that the information published on its own website, is in conformity with the laws of the User’s competent jurisdiction.

URBANSTAROMA.COM the website of Urban Star S.A.S., is a protected website according to international Internet standards which, if used correctly, Users can be reassured not to encounter viruses. However, Urban Star S.A.S. declines any responsibility from eventual problems, damages, viruses or risks that the User may incur during the misuse of the website and declines any responsibility from eventual faulty operations of the website due to the deactivation of “cookies” in the User's browser. Users must accept the terms and conditions of this legal notice, and must be sure to visit these pages periodically for updates, changes and corrections. Urban Star S.A.S. reserves the right to modify the terms and the conditions contained in this legal note when it is necessary without giving prior notice.

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